These Terms of Service (“Terms”) govern your access to and use of TScribe, a clinical documentation tool operated by UnityPulse (“we”, “us”, “our”), based in Nigeria. By using TScribe, you agree to these Terms. If you do not agree, do not use the service.
1. Acceptance of terms
By creating an account or using any part of TScribe, you confirm that you are a licensed healthcare professional or an authorised representative of a healthcare institution, and that you have read and accepted these Terms, the Privacy Policy and the Acceptable Use Policy.
2. Description of service
TScribe is an AI-assisted clinical documentation tool for radiologists and sonographers. It converts spoken dictation into draft reports for review by qualified clinicians. TScribe is a productivity aid, not a diagnostic tool or medical device.
A finished report can be copied to your clipboard, dictated directly into a field in your browser using the UnityPulse Dictation extension, or, where an organisation has enabled it, filed into that organisation's own records system. Which routes are available to you depends on your account and, for organisation members, on what your administrator has set up on UnityPulse.
3. Permitted use
You may use TScribe only for lawful professional healthcare documentation. You must not:
- Use TScribe to generate fraudulent or fabricated clinical records
- Share your account credentials with unauthorised individuals
- Attempt to reverse-engineer or interfere with the service
- Use the service in any way that violates applicable law or professional regulations
The Acceptable Use Policy has the full list.
4. Clinical responsibility
TScribe produces draft reports that must be reviewed and validated by a qualified clinician before clinical use. You are solely responsible for the accuracy and appropriateness of any report submitted in your name or under your credentials. TScribe does not make clinical decisions and cannot substitute for your professional judgement.
5. Accounts
One UnityPulse account signs in to TScribe. You are responsible for maintaining the security of your account, including any two-factor method you enable. You must notify us immediately if you suspect unauthorised access. We may suspend accounts that violate these Terms or that show signs of compromised credentials.
6. Intellectual property
TScribe, its underlying software, the template library and all associated content are owned by UnityPulse or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use TScribe for its intended purpose, on the terms of the End User Licence Agreement. You retain ownership of clinical content you create using the service and of templates you write.
7. Disclaimers
TScribe is provided “as is”. We make no warranty that the service will be uninterrupted, error-free, or that transcription accuracy will meet any particular threshold. AI-generated drafts may contain errors. Always review output before clinical use.
8. Limitation of liability
To the fullest extent permitted by law, TScribe and UnityPulse are not liable for any clinical outcome arising from reliance on AI-generated content without appropriate professional review. Our aggregate liability to you for any claim is limited to the amount you paid for the service in the three months preceding the claim.
9. Organisation accounts
Hospitals, practices and departments are set up and managed on UnityPulse, not inside TScribe. Where an organisation holds the account, its administrators control membership, departments, the shared credit pool and whether reports may be filed into the organisation's records system. An administrator can remove your access and can delete an account they administer.
An administrator cannot read your reports or recordings, because we do not hold them. If you leave the organisation your account becomes an individual account and no longer draws on the organisation's credits.
An organisation closing itself may choose to release its members to individual accounts or to delete those accounts. Where accounts are deleted, each affected person is emailed and can restore their own account within the retention window described below, regardless of what the organisation chose.
10. Credits
Use is metered in credits. Credits are consumed as reports are produced and are not transferable between accounts. Live captions, drafts and templates do not consume credits.
If you close your account, any remaining credits are forfeited. This is stated on the confirmation screen and again in the email we send, before anything is closed.
11. Records system integrations
Where TScribe files reports into your own records system, we deliver what you produced to the destination your organisation configured. We are not responsible for how that system stores, displays or retains what it receives, nor for its availability. Configuring, testing and authorising that connection is the organisation's responsibility, as is ensuring it is consistent with local data governance rules.
The browser extension acts only on the page and field you direct it to, when you ask it to. You remain responsible for confirming that the report has landed in the correct record before you sign it off.
12. Termination
You may stop using TScribe at any time. We may suspend or terminate your access if you breach these Terms, with or without notice depending on the severity of the breach.
You may close your account at any time from your profile. Closing it signs you out on every device, forfeits remaining credits, and schedules the account for permanent deletion after 30 days. Within that window you can restore it using the link in the email we send. After it, your identifying details are erased permanently and cannot be recovered.
Records we are required to keep, and security logs, survive closure in a form that is no longer linked to a named person.
13. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute that cannot be resolved between us will be brought before the courts of Nigeria.
14. Contact
Questions about these Terms? Write to hello@tscribe.io or use the UnityPulse contact page.