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General

What is TScribe?
TScribe is clinical dictation for radiologists and sonographers. You speak the findings; TScribe returns a structured, formatted report in your own template in under a minute, and gets it into your records system. It is operated by UnityPulse in Nigeria and built for African imaging departments.
Who is TScribe for?
Radiologists and sonographers, in Nigeria and across Africa: hospital radiology departments, diagnostic centres and sonography rooms.
I am not a radiologist or sonographer, can I use TScribe?
TScribe is built for radiologists and sonographers. Everyone else uses Ureport, the same dictation from the same team, made for every other clinical specialty. Radiologists and sonographers: TScribe. Everyone else: Ureport. One UnityPulse account signs in to both, and your specialty decides which product opens.
Does TScribe work on my phone, tablet and laptop?
Yes. TScribe runs in any modern browser at app.tscribe.io and as an app on Android and iOS. The same account works on all of them.
Is TScribe a medical device?
No. TScribe is a documentation productivity aid. It does not make clinical decisions, generate diagnoses or interpret images. It transcribes and structures what a qualified clinician dictates, and every report is reviewed and signed by that clinician.
Who is responsible for the final report?
The clinician, always. TScribe produces a draft with critical fields highlighted for review. You read it, edit it if needed, and sign it before it is used clinically.

Privacy and security

Do you store patient data or reports on your servers?
No. Audio is processed in transit over an encrypted connection and deleted once the report is returned to your device. There is no table of your reports on our servers. The finished report lives with you: on your device, in your records system, or wherever you sent it. This is deliberate: the most sensitive data in the workflow never persists on our infrastructure.
How does TScribe protect patient privacy?
All data in transit is encrypted with TLS. Audio is processed and deleted. We do not build profiles from clinical content, do not sell data, and do not use patient-identifiable information to train models. We operate under the Nigeria Data Protection Regulation. See Security and data handling.
On an organisation account, can an administrator read my reports?
No. An administrator sees how much of the shared pool was used and, if the organisation files into a records system, that a report was filed and when. Never the clinical content. Your colleagues cannot read your reports, and neither can we.
Can I delete my account?
Yes, from your profile in the app. Deleting it signs you out everywhere and schedules the account for permanent deletion after 30 days. Until then you can undo it from the link in the email we send. If your account is managed by an organisation, an administrator there does it for you. Full steps: Delete your account and data.
Can I turn on two-factor authentication?
Yes. Any account can turn on two-factor sign-in, and new devices are approved before they can dictate. “Sign out everywhere” ends every session at once.

Dictating

What languages and accents are supported?
You can dictate in English, Yoruba, Hausa, Igbo or French. The report is written in English, or the output language you set. Nigerian English accents are the default, not an edge case.
What are live captions?
Words appear on screen while you speak, so you can see what was heard and repeat a phrase if the room was loud. Captions are display only: never stored and never billed.
What are the dictation modes?
Freestyle (“write it up from what I say”), Full template (“fill the whole template”), Segment edit (“change or add parts, keep the rest”), Summary, and Conversation, which splits a recording into speakers. Pick one per report. Features has the detail.
Does it work in a noisy room?
Yes. Transcription is noise-tolerant for busy clinical environments, so the scanner, the corridor and the door do not end up in the report. A silence watchdog pauses the recording when nothing is being picked up, and warns you if the microphone has no signal.
Is an internet connection required?
Transcription needs a connection. Recording does not: recordings are saved as they happen, so if the line drops mid-study you can retry once you are back on a connection. Nothing is lost because the network was not there when you needed it.
What if the app crashes or the battery dies while I am dictating?
The recording is saved as you go. A crash, a closed tab, a dead battery or a lost connection does not lose the dictation. Retry it, or listen to it again. If the microphone unplugs, the recording is finished with everything captured so far.
Can I correct a report without typing?
Yes. Say the change, for example “change largest to twelve millimetres”, and the value changes while the rest of the report stays exactly as it was. You can also edit any line in place.

Templates

How do templates work?
Start from the library: 98 curated radiology and sonography templates across CT, X-ray, MRI, ultrasound, fluoroscopy and mammography. Change the headings, reorder or drop sections, rewrite the normal statements, and save it as yours. You can also build one from scratch for a departmental protocol. Browse the library.
Will it match how I already write my reports?
That is the point of editable templates. Two radiologists reporting the same study write it differently and both are right, so TScribe writes into your structure and your phrasing rather than a house style you did not choose.
What happens when a study is normal?
Say the study is unremarkable and the template's normal statements fill themselves. You dictate only what differs.
Where are my templates kept?
On your device by default. Sync is optional and per person. The browser extension can use your templates whether or not they are synced.
Does the formatting survive when I paste?
Yes. Headings, bold, bullet lists and numbering come through as real formatting rather than stray asterisks and dashes.

PACS, RIS and EMR

Does TScribe integrate with my PACS, RIS or EMR?
You choose, per report. One tap copies the finished report to your clipboard, formatting intact, so it pastes into any RIS, EMR or Word document. If your system runs in a browser, the UnityPulse Dictation extension lets you dictate straight into the field. Where a department wants it, TScribe files the report into the patient record over HL7 FHIR.
What does the browser extension do?
UnityPulse Dictation for Chrome, Edge and Firefox. Right-click any text field in a web PACS, RIS or EMR and choose Dictate with UnityPulse; a floating microphone sits on every page while it is on. The report lands in the box you are standing in, not on your clipboard. It reads nothing from a page until you ask it to. See the extension privacy notice.
How does direct filing work?
An administrator connects your records system once on UnityPulse, over HL7 FHIR or SMART on FHIR. After that, clinicians see one extra button. If it is not a fit for your setup, nothing breaks: copy and paste and the extension keep working exactly as before.
Where does a report go when it is filed?
Into your own system. We do not keep a copy of the report or the recording. An administrator can see that a report was sent and when, which is the audit trail they need, without the clinical content being held by us.

Credits and organisations

How much does it cost?
TScribe runs on credits. Each report uses a few, so you pay for what you dictate and nothing else. Live captions, drafts and templates are free. Pack sizes and prices are shown in the app. How credits work.
Can a hospital or group buy for everyone at once?
Yes. Organisations are set up on UnityPulse, not inside TScribe. They hold a shared pool of credits with a limit per member, invite clinicians by email, group them into departments and see usage. Manage it at manage.unitypulse.io.
What happens to my account if I leave an organisation?
You keep it. Your account becomes an individual one and stops drawing on the organisation's pool. Your own templates stay where they are.
Is there a referral programme?
Yes. Share your link from the app and both of you earn credits. The current reward is shown in the app.
How do I report a problem or ask for something?
From inside the app, under Help and Feedback. It reaches a person, and your app version and device are attached automatically so nobody has to ask you for them. Or write to support@tscribe.io. We reply within two business days.

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